JyotiMitra
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Contact Support

Last updated: 13 August 2026

A real person reads this inbox. Include enough detail and we can usually resolve it in one reply.

Email us

TODO_SUPPORT_EMAILWe reply within 2 working days, usually sooner.

What to include

Billing or refunds — the payment date or Razorpay payment ID, and the mobile number on the account. See the Refund Policy for what is covered.

A reading looks wrong — the exact birth date, time and place you entered, and what you expected instead. Charts are computed, so a mismatch is either a data-entry difference (a birth time an hour out moves the ascendant) or a genuine bug we want to know about.

Your data — to see, correct or delete what we hold, say so and we will action it within 30 days. Details in the Privacy Policy.

Something is broken — the page you were on and what happened. A screenshot helps more than a description.

Registered address

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Grievance officer: TODO_GRIEVANCE_OFFICER_NAME. Complaints about data handling can be addressed to the same email above.

Before you write

Two things come up often enough to answer here. Your birth time matters more than anything else you enter — a difference of a few minutes can move the ascendant into the next sign and shift every house with it. And a sun-sign horoscope is not your chart: it is the same text for everyone born in a month-long window, which is exactly why we built the personal reading.